Direct delivery information for suppliers

Direct Delivery overview

• The LDB Direct Delivery Program is a provincial initiative that helps promote economic development in the province and encourages the transition of small-scale cultivators to BC's regulated cannabis market. Both cultivators and processors (often referred to here as Licensed Producers) have important roles in the provincial program.
• Under the program eligible cultivators will register with the LDB and then Licensed Producers may register products made from eligible cultivator inputs.  Once the Licensed Producer and products are registered with the LDB for direct delivery and activated in LDB's systems, direct delivery sales may occur in the province.  The Licensed Producer is responsible for communicating with licensed or authorized cannabis retailers and completing the direct delivery sales transactions and deliveries for orders placed. Licensed Producers must also report sales to the LDB and remit markup, fees, deposits, and taxes for those sales.  Licensed producers must maintain accurate product information and pricing with the LDB for registered products
• A product may be registered for direct delivery and may also be submitted for consideration as a central delivery listing.  Please follow the process specified on our Supplier Site for Central Delivery, should you want to submit an application for the central distribution method. The central delivery page is located here: https://www.bcldbcannabisupdates.com/bcldb-cannabis-supplier-information

Registration Roles and Responsibility Matrix/Checklist

See the attached checklist for an overview of the steps required to register products and sell through the direct delivery channel.

Direct Delivery User Manual

See the attached user manual for detailed instructions of various components of the program.

Please review the Direct Delivery Terms and Conditions for program eligibility requirements for cultivators and processors.  The Terms and Conditions apply to both cultivators and processors.  By signing and submitting the cultivator registration form and/or Supply Agreement, you confirm that you have reviewed, understand and accept the Direct Delivery Terms and Conditions.

Please see attached file for Terms and Conditions for BC Cannabis Direct Delivery program.

Cultivator Overview

The eligible BC cultivator must be registered for the program with the LDB prior to a direct delivery product registration request being made.  The cultivator will be asked for documentation to support their eligibility during initial registration and on an annual basis.

There are core eligibility requirements that apply to all direct delivery program participants as outlined under the Terms and Conditions tab of this page. 

There are different categories of direct delivery participation. The cultivator must declare the direct delivery category or categories they intend to participate under at the time of registration. In addition to core eligibility requirements, each category of participation has different requirements that must be met to participate in those specific categories, which are set out in the Terms and Conditions.  The categories are:

• Standard Direct Delivery,
• Section 119 Indigenous Nations Direct Delivery,
• Production Retail Store (PRS) Direct Delivery

Upon submission of the Cultivator Registration Form, the LDB will review the information and will notify the cultivator, in writing, of the results of their registration in the Program. 

Question about cultivator registrations and eligibilities can be sent to [email protected]

Please see attached file for Cultivator Registration Form below.  

When completing this document, please ensure you fully complete the following:

• Your organization’s legal name (page 1);
• Contact information in Section 25(b) on page 10;
• Signatory information below the signature block on page 13;
• Scan and save the document as a PDF and rename the file following the naming convention ‘LP Name_Supply_Agreement_Date’

Please submit the completed agreement via [email protected]

• Cannabis Vendor Registration Form (Vendor Registration Form)

The Licensed Producer must access and complete the form below. You can enter information for two sites in the form. If you have more than two sites and associated Health Canada licenses, please print and attach additional forms.

Include scanned copies of CRA excise license and Health Canada license(s).

File naming: Save the form(s) and supporting document scans as follows: <LPname_VendorReg_DDMMYYYY>

• Direct Deposit Application Form
• Pre-authorized debit (PDA) Agreement

Submission: Email to [email protected]

New Product Registrations

Access and complete the Product Registration form below.

• Complete a row for each product that is being registered.
• Pricing is required at the inner pack and master pack (case) level. Specify the pricing components as listed (supplier product cost and applicable excise tax).
• Make sure your landed cost for the case results in the correct per unit cost for the specified case pack.

Description and accolade guidelines:

• Content should not contain medical claims
• Do not use slang or offensive language
• Content should be written in a style that appeals to adults (not minors)

NOTE: BCLDB will reject content that fails to comply with guidelines and product registration will not be completed.

File naming: Save and submit this form as <LPname_BCLDB_Product Registration File_DDMMYYYY> in an Excel readable file format.

Submission: Email to [email protected]

Product Change Requests

It is important to maintain the accuracy of product information registered with the LDB.  If the producer would like to make changes to the product attributes, they must complete the Product Change Request form and email the completed form to [email protected] before implementing any changes.  Your requests will be reviewed and if approved the updates will be made in LDB systems.

Each registered product SKU must have only one associated cultivator and processor. If the processor changes, a new SKU must be registered with the LDB.  If the processor wants to change the cultivator associated with an already registered product, they must submit a Product Change Request form and obtain prior approval in accordance the Direct Delivery Program Terms and Conditions before selling any product with new cultivator inputs.

Please see attached the Direct Delivery Supply Chain Requirements. 

Should you also be distributing products through the LDB Central Delivery channel, please consult the Central Delivery Supply Chain Requirements on the Central Delivery Supplier site: https://www.bcldbcannabisupdates.com/bcldb-cannabis-supplier-information

Pricing Policy for Direct Delivery

Licensed Producers are required to maintain accurate product costing and pricing with the LDB, for products sold through the BC Direct Delivery program.  Markup, fees, applicable deposits, and taxes will be calculated and remitted to the necessary provincial and federal authorities by the LDB based on the registered wholesale pricing in LDB systems on the date the order is accepted from the retail stores by the licensed producer.  

Permanent cost and wholesale price changes (for dual distributed products: central and direct) and Limited Time Offers (for all products) must be submitted in advance of the effective date of the cost and price change according to the LDB pricing calendar.  Wholesale prices take effect on the first day of the LDB fiscal period if submitted in advance of the pricing deadline for that period.  Please see the LDB pricing calendar for the specific dates and deadlines.

Permanent cost and wholesale price changes for direct delivery only products may now be processed in a shorter 2-week timeframe.  A direct delivery only product is defined as: a product that is only distributed through the direct delivery channel, the wholesale lifecycle status (for central delivery) is Product Exit, there are no outstanding LDB purchase orders for central delivery, and there is no inventory of the product remaining in the LDB distribution center.  See the updated Wholesale Pricing Guide and separate submission form for direct delivery only cost and price change applications.

A Limited Time Offer is a reduced-price offer for a full LDB fiscal period.  The retail store will pay the reduced wholesale price for the full duration of the specified period.  After the end of the period, the LDB will charge back the discount from the regular wholesale price to the Licensed Producer's account for all units sold during that period.

Only one price applies to each product regardless of the method of distribution.  Therefore, you must charge the same price for the sale of the same product (sku) that is sold via Direct Delivery and Central Delivery. 

All pricing applications must be sent to [email protected] More information can be found in the Wholesale Pricing Guide. If you have any further questions regarding this, please contact the Wholesale Pricing team at [email protected]

The attached Direct Delivery Product Returns policy applies for all sales through the BC Direct Delivery program.  Please review to be aware of the return requirements for the DDLP (Direct Delivery Licensed Producer).

Effective May 1, 2025, licensed producers must complete the attached sales and return reporting templates and upload the reports on a monthly basis.  Sales or returns for a calendar month must be reported to the LDB within 15 days of the end of the calendar month in which the sales or returns occurred.   Please report any sales/ returns occurring prior to May 1, 2025 by May 15, 2025 as the prior bi-weekly reporting requirement applies.   The files must be completed accurately and be in the .xlsx format to be successfully uploaded.

If no sales or returns were processed during the calendar month, you must inform the LDB via an email to [email protected].  A simple statement that 'no direct delivery sales were processed during the month of [please specify]' and/ or 'no direct delivery returns were processed during the month of [please specify]' along with confirmation of your vendor name and LDB Site ID is sufficient.   These nil returns and sales submissions are used by LDB to confirm that we have received your required reporting.

To report actual sales and returns, please make sure all fields are accurately populated.  One sales report may be used to submit sales transactions to multiple retail locations but the file requires one unique vendor reference number.  Returns must still be submitted in separate files, one file for each retail location.  This information will be used to calculate applicable fees, deposits, taxes, and markup that will be deducted from your account.  The Licensed Producer is required to charge the wholesale price registered with the LDB at the time the order was accepted from the retail store.  Please ensure you are aware of the applicable wholesale price and charge the appropriate amount when invoicing and processing the financial transaction with the retail store.

You must have access to the Direct Delivery SFTP site to upload your weekly reports.  Please contact our Vendor Relations team ([email protected]) if you have not been set up for the Direct Delivery SFTP site.  Should you have questions related to the report submission itself please contact [email protected]

Note: detailed instructions are available in the Direct Delivery Program User Manual which is posted above in the General Information and Instructions section.

Under the British Columbia Recycling Regulation, in order to sell or distribute products with packaging and/or distribute paper that makes its way into the residential waste stream (e.g. curbside “blue box”) in British Columbia, producers must have an approved Extended Producer Responsibility (EPR) Plan.

The below document outlines details of British Columbia's recycling requirements.

Please refer to Return-It site https://www.return-it.ca/beverage/recycling for the full details and the up-to-date Container Deposit and CRF (Container recycle fee) for non-alcoholic beverages.

Have a question? Visit our Frequently Asked Questions page.