Contact Information

 BC Liquor Distribution Branch has a corporate head office located in Burnaby.

 

 

 

Head Office

We are located at

3383 Gilmore Way

Burnaby, BC  V5G 4S1

 

 

The head office is open Monday - Friday from 8:00 am to 4:00 pm and closed on statutory holidays. 

Main switchboard telephone: 604-252-7400

 

 

 

BC Liquor Stores

For the locations of BCLIQUOR stores and their hours of operation, please visit www.bcliquorstores.com. If you have comments or concerns regarding customer service, you may email: inquiries@bcliquorstores.com.

 

 

BC Cannabis Stores

For locations of BC Cannabis Stores and their hours of operation, please visit www.bccannabisstores.com. If your inquiry is related to an online order or you have a question directly related to shopping at BC Cannabis Stores, please contact our dedicated 24/7 Customer Care Centre:

Email: customercarecentre@bcldb.com
Phone: 1-844-420-2227

 

Media Contact

Communications

Phone: 604-252-6221

Email: communications@bcldb.com

 

TASTE Magazine

For questions or information regarding our in-store magazine, TASTE, please contact taste.magazine@bcliquorstores.com

 

Direct Sales Reporting

BC manufacturer inquiries regarding direct sales reporting:
Phone: (604) 252-7564
Email: ldbdatam@bcldb.com
Web: http://www.bcldb.com/doing-business-ldb/direct-sales-reporting

To register for direct sales web-reporting (DSWR) or if you have general inquiries about DSWR:
Email: datamanager_dswr@bcldb.com

To register for direct sales web-reporting (DSWR) training or if you have general inquiries about DSWR training:
Email: training_dswr@bcldb.com

  

Liquor Licensing

Establishments that serve or retail liquor are licensed under the Liquor Control and Licensing Act and are regulated by the Liquor & Cannabis Regulation Branch.

Toll Free: 1-866-209-2111 or 250-952-5787

Email: lclb.lclb@gov.bc.ca

Web: http://www2.gov.bc.ca/gov/content/employment-business/business/liquor-regulation-licensing