Contact Information

 BC Liquor Distribution Branch has a corporate head office located in Burnaby.

 

 

 

 

Head Office

We are located at

3383 Gilmore Way

Burnaby, BC  V5G 4S1

 

 

The head office is open Monday - Friday from 8:00 am to 4:00 pm and closed on statutory holidays. 

Main switchboard telephone: 604-252-7400

 

 

 

BC Liquor Stores

For the locations of BC Liquor Stores and their hours of operation, please visit www.bcliquorstores.com. If you have comments or concerns regarding customer service, you may email: inquiries@bcliquorstores.com.

 

 

BC Cannabis Stores

For locations of BC Cannabis Stores and their hours of operation, please visit www.bccannabisstores.com. If your inquiry is related to an online order or you have a question directly related to shopping at BC Cannabis Stores, please contact our dedicated 24/7 Customer Care Centre:

Email: customercarecentre@bcldb.com
Phone: 1-844-420-2227

 

Media Contact

Communications

Phone: 604-252-7459

Email: communications@bcldb.com

 

TASTE Magazine

For questions or information regarding our in-store magazine, TASTE, please contact taste.magazine@bcliquorstores.com

 

Direct Sales Reporting

BC manufacturer inquiries regarding direct sales reporting:
Phone: (604) 252-7564
Email: ldbdatam@bcldb.com
Web: http://www.bcldb.com/doing-business-ldb/direct-sales-reporting

To register for direct sales web-reporting (DSWR) or if you have general inquiries about DSWR:
Email: datamanager_dswr@bcldb.com

To register for direct sales web-reporting (DSWR) training or if you have general inquiries about DSWR training:
Email: training_dswr@bcldb.com

  

Liquor Licensing

Establishments that serve or retail liquor are licensed under the Liquor Control and Licensing Act and are regulated by the Liquor & Cannabis Regulation Branch.

Toll Free: 1-866-209-2111 or 250-952-5787

Email: lclb.lclb@gov.bc.ca

Web: http://www2.gov.bc.ca/gov/content/employment-business/business/liquor-regulation-licensing